Saturday, July 26, 2014

Management Tips: How to Inform Emloyees of a Large Layoff



Economic cutbacks may be affecting the organization you work for as a manager. Currently, this is a reality in North America and many other countries of the world.

"How many employee jobs are affected?" you wonder.You are stunned to learn that it is your responsibility as a manager, to inform a large number of employees about the pending layoff.

Layoffs are a part of transitional businesses. 

How to inform employees of a large layoff is not necessarily a task that managers enjoy. There is no easy way to tell people that they will not be working, in the near future. Whether it is just one employee or a large number of employees, does not really make a difference or diminish the undesirable nature of the task. 

The article, “What to Say When You Layoff an Employee” suggests that talking to employees on a one-to-one basis is important. Ideally, managers who are announcing layoffs, speak with employees individually or in small groups. When there are large numbers of layoffs in an organization, that may not be possible.  

“Experienced managers use a range of techniques to lessen the shock of a layoff for their staff:”

Consider the following guidelines with respect to how to inform employees of a large layoff:

Timing:

Timing can be everything when informing a large number of employees about a pending layoff. Managers know their employees and their job descriptions and are aware of the best time to talk to them about what is happening in a company or organization. Arranging small meetings or a larger meeting may be possible. Sometimes, there is no best time, as layoffs can happen quickly without warning.  

Talking to employees individually or in groups when the timing is appropriate, can lessen the potentially devastating blow of layoffs. Managers speaking to employees in a realistic, calm and quiet manner about the reality of the layoff can answer many questions, for example, “Is there any chance of being re-hired?”

Level of awareness:

Managers know the level of awareness with respect to the majority of their employees. At times, some employees suspect the worst, but it does not necessarily happen immediately, while at other times, there are employees with a high level of awareness who instinctively know when a large layoff is imminent.

Managers are often in a position where they cannot answer employee questions that either confirm or deny the approaching layoff. Maintaining an attitude of care, concern and compassion for employees is important, as many of them will be devastated when the actual layoff occurs.  

Normalcy:

Managers should seek to maintain some degree of normalcy in a work environment when there is an imminent layoff in the wind. Faced with economic cutbacks, many managers will do just that, sensing employees are concerned, upset or angry about what appears to be happening. Managers have to comply with employer directives and are aware there could be serious problems when the employees find out about the layoff. 

Atmosphere of peace:

Managerial responsibility includes keeping the peace, regardless of having to inform employees of their 
employment status. This is not easy for a manager, particular when there are confrontational employees demanding immediate answers. Many managers, who are not in a position to answer questions, can still direct questions to employers.   

Honesty and integrity:

It is the honest and integrity of managers with their employees that allows a large layoff to be effected with a minimum of stress and confrontation. Managers can give their employees written documents specifying reasons for the layoff of a large number of employees, as well as expected layoff dates, employer-managerial-employee directives and future expectations with respect to the possibility of re-employment.

Professionalism on the part of managers, in accordance with appropriate organizational ethics and principles of practice, can make dealing with a large layoff easier for everyone and avoid a potential crisis, even when the layoff is inevitable.   

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